IdleServ strictly prohibits the use of it’s service’s for illegal
activities. Therefore you agree that IdleServ may disclose any and
all information including assigned IP numbers, history of
account(s), use of account(s), etc to any law enforcement agent who
makes a written request without further consent or notification to
you the customer.
You the customer acknowledge that the nature of the service is
furnished and the initial rates and charges have been communicated
to you. IdleServ may prospectively change the specified rated and
charges from time to time.
IdleServ has the right to suspend or terminate your service(s) upon
the failure to pay charges when due. Invoice notices are sent 7 days
before the due date to your e-mail address. You are responsible for
remembering your renewal date and should check your e-mail regularly
7 days prior to your renewal date.
Failure to pay any unpaid balances after 90 days when payment was
due will result in account termination. IdleServ holds no
responsibility for loss of data over unpaid accounts.
Upon account suspension your website(s) will be redirected to a
placeholder page which will display the IdleServ logo and link to
the IdleServ website.
IdleServ will not refund you for cancelled services.
Content allowed on our servers excludes any “warez” related
material. IdleServ also does not allow hate, internet security
(hacking) or sites that link to, or relate to unlawful
actions/material. Any IdleServ service may not be used to transmit
any material (by e-mail, uploading, posting or otherwise) that
harasses, threatens or encourages bodily harm to another person.
Hosted accounts are allowed to use up a “fair” percentage of
CPU/Memory on our servers. If your account(s) become a burden on the
server, your site may be suspended or be moved to another server. In
extreme cases you may be asked to leave our service if we are unable
to accommodate you.
Hosted accounts may not run any background service of any kind.
Bandwidth is not monitored to any activities performed via an
account’s Shell. Abuse of this may result in extra bandwidth charges
or account suspension.
Use of any IdleServ service to transmit any unsolicited commercial
or unsolicited bulk e-mail is expressly prohibited. Violations of
this type will result in immediate account suspension or
termination. A customer hosting websites or services on their
account(s) that support spammers or cause any of our IP space to be
listed in any of the various spam databases will have their service
immediately suspended or terminated.
Use of any IdleServ service collect or attempt to collect personal
information about third parties without their knowledge or consent
is strictly prohibited.
Customers of IdleServ have every right and obligation to contact us
for support at any point in time. IdleServ staff may deny help to
any person being rude or abusive to the point of causing discomfort
to the staff member.
It is not the responsibility of IdleServ to determine whether the
domain name(s) you register, host with us, or the services you use
infringe the legal rights of others.
IdleServ will comply with court orders from courts of competent
Breach of any of our Terms of Service may result in a penalty fee.
IdleServ has the right to deny access to your account and content
until the fee is paid. If no payment is made, the account(s) will be
Network Infrastructure & Services
IdleServ’s network and infrastructure is defined by domain names,
hosted websites, reseller accounts, servers, switches routers and
IdleServ may deny access to anyone to its websites, servers or
entire network at their discretion, with or without notice.
IdleServ may suspend or terminate an account that is causing
disruption or problems for other customers or services even if the
violation(s) are not listed in this document.
Service Level Agreement (SLA) is based on connectivity (network) and
server hardware uptime. IdleServ guarantees 99.5% SLA uptime with
the exception of scheduled maintenance. IdleServ makes no guarantees
over hardware failure or software malfunctions.
Use of IdleServ’s services to engage in any criminal activity is
strictly prohibited. Storing any illegal or copyrighted content
(which is not copyrighted by yourself) privately or publicly is
strictly prohibited. Any claims that the copyrighted data is for
backup purposes will be ignored.
Use of IdleServ’s services engage into any activity which affects
the ability of other people or systems to use it’s services or the
Internet will not be tolerated. This includes “denial of service”
(DOS) attacks against another network host or individual users.
IdleServ will not tolerate any users attempting to access the
accounts of others or penetrate security measures of other systems.
IdleServ accepts no responsibility for damages induced to
sites/accounts/servers by third parties by any kind of network or
IdleServ performs regular backups of hosting accounts but makes no
guarantees over the retention of these backups. It is the customers
responsibility to maintain regular backups of their data. IdleServ
accepts no responsibility for of any loss of data.
Each of our servers are provided with a burstable 100Mbps port and
may utilize available network bandwidth in manner that is fair and
reasonable to all users on the network. Because bandwidth is a
shared resource amongst all users, excessive consumption of network
bandwidth by a server or user account can interfere with or
completely prevent normal network performance for other users.
Servers are provided temporary burst (not sustained usage) of up to
100Mbps for each server as a courtesy only. Servers or user accounts
that (a) average 10Mbps (106GB of data transfer) or more during any
24-hour period or (b) average 20Mbps (53.3GB of data transfer) or
more during any 6-hour period or (c) average 30Mbps (40GB of data
transfer) or more during any 3-hour period shall be warned and/or
disconnected/suspended from the network to prevent such activities
from causing deterioration in network performance for other users.
Furthermore, the customer shall be responsible for all fees related
to excessive bandwidth usage.
Bandwidth limit is a raw limit. cPanel accounts will receive an
automatic website suspension upon reaching their bandwidth limit.
E-mail and FTP functionality will remain, however it is used at the
discretion of the user, an overcharge fee may be issued.
Breach of any of our Terms of Service may result in account
suspension or termination. You may also be issued a penalty fee
which will be decided upon the nature of the breach.
New Sales & Billing
IdleServ has the right to deny new orders from anyone with or
without notice, refunds will be issued accordingly.
Domain name registrations are non-refundable and cannot be changed.
IdleServ accepts no responsibility for any typing errors (spelling
mistakes) you make when ordering a domain.
When registering a new domain name, IdleServ will pass your personal
information (name, address, phone number and e-mail) to the domain
registry. This information will be publicly viewable on the domain
WHOIS record and is a requirement for owning a domain registration.
Any special offers or discounts are for new orders only unless
otherwise stated. A customer may not cancel their existing hosting
plan(s) and re-order to receive a special offer or discount.
IdleServ reserves the right to deny any offers to anyone.
IdleServ reserves the right to update this document with or without
notice at any time.